WL
Wendy L
1 reviews | Active since Jan 2017
10 Aug 2025, 14:31
Worst service experience altogether
It's been an entire month and more and still no internet and no assistance but an apology message since my last review. 10th of August today. I've no other words.
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Replies (1)
Fly.Cool's replyOfficial
10 Aug 2025, 15:07Good Day Wendy
We’re truly sorry that this issue has still not been resolved after such a long time — we understand how unacceptable this is. Your case has now been escalated to our senior technical and support team for urgent attention.
Thank you for your patience, and again, our sincere apologies for the continued inconvenience.
We’re truly sorry that this issue has still not been resolved after such a long time — we understand how unacceptable this is. Your case has now been escalated to our senior technical and support team for urgent attention.
Thank you for your patience, and again, our sincere apologies for the continued inconvenience.
Best regards,
Fly.Cool's reply10 Aug 2025, 15:07
Official
Good Day Wendy
We’re truly sorry that this issue has still not been resolved after such a long time — we understand how unacceptable this is. Your case has now been escalated to our senior technical and support team for urgent attention.
Thank you for your patience, and again, our sincere apologies for the continued inconvenience.
We’re truly sorry that this issue has still not been resolved after such a long time — we understand how unacceptable this is. Your case has now been escalated to our senior technical and support team for urgent attention.
Thank you for your patience, and again, our sincere apologies for the continued inconvenience.
Best regards,