SS
Silas S
1 reviews | Active since Jul 2024
26 Jul 2024, 08:40
Worst ISP - No Support!!!!
The worst experience with this ISP. My Fibre been down for 36 hours now the only channel of communication for support has been ignored when we send messages. No communication if there is an issue. we just wait ..... do use this people for Fibre services .... If only i knew how to change then since i would in an instant.
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Fly.Cool's replyOfficial
26 Jul 2024, 10:54Good Afternoon Silas,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department your ticket number is ***0 Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department your ticket number is ***0 Once again please do accept our apology and please give us time to resolve the query
Best regards,
Fly.Cool's reply26 Jul 2024, 10:54
Official
Good Afternoon Silas,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department your ticket number is ***0 Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department your ticket number is ***0 Once again please do accept our apology and please give us time to resolve the query
Best regards,