L
Lenice
1 reviews | Active since Dec 2024
27 Mar 2026, 09:01
Worst ISP
They are the worst ISP, our internet has been down for almost 48 hours in our area. There has been no form of communication from customer support (or anyone else) regarding what the issue is or eta on the restoration of our internet. I sent 2 WhatsApp messages and an email two days ago, to date there has been no response whatsoever from them. Come next week Wednesday they will bill me the full amount like they never inconvenienced me. I mean any form of communication would be nice, some of us work from home and depend on the internet to do said work.
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Fly.Cool's replyOfficial
30 Mar 2026, 16:23Hi Lenice,
We apologize to hear about the connectivity issues you’ve experienced and understand how frustrating this can be.
Our team would like to assist and investigate this further for you. Please send us your email address, contact details, and a brief summary of the issue via private message so we can review the fault and call you with feedback as soon as possible.
We appreciate your patience and the opportunity to resolve this for you.
Kind regards,
Fly.cool Support Team
We apologize to hear about the connectivity issues you’ve experienced and understand how frustrating this can be.
Our team would like to assist and investigate this further for you. Please send us your email address, contact details, and a brief summary of the issue via private message so we can review the fault and call you with feedback as soon as possible.
We appreciate your patience and the opportunity to resolve this for you.
Kind regards,
Fly.cool Support Team
Best regards,
Fly.Cool's reply30 Mar 2026, 16:23
Official
Hi Lenice,
We apologize to hear about the connectivity issues you’ve experienced and understand how frustrating this can be.
Our team would like to assist and investigate this further for you. Please send us your email address, contact details, and a brief summary of the issue via private message so we can review the fault and call you with feedback as soon as possible.
We appreciate your patience and the opportunity to resolve this for you.
Kind regards,
Fly.cool Support Team
We apologize to hear about the connectivity issues you’ve experienced and understand how frustrating this can be.
Our team would like to assist and investigate this further for you. Please send us your email address, contact details, and a brief summary of the issue via private message so we can review the fault and call you with feedback as soon as possible.
We appreciate your patience and the opportunity to resolve this for you.
Kind regards,
Fly.cool Support Team
Best regards,