Worst Internet Provider – Fly.com

Fly.com is hands down the worst internet service provider I have ever dealt with. My internet has been down with no notification, no warning, and no communication whatsoever. I work from home, and because of their incompetence, I am actively losing money.

Their so-called chatbot is an absolute joke. It goes in circles, offers no real assistance, and after wasting time on it, I am still not helped. There is no urgency, no accountability, and no support when you actually need it.

What makes this even more infuriating is the double standard: When you miss a payment, they are lightning-fast to cut your line. But when they break the service, they can’t even respond, explain, or send anyone out to fix it. Our entire block is down, and no technician has shown up, no updates have been given, and no timelines provided.

This is unacceptable, unprofessional, and negligent—especially for a company providing a service people rely on to earn a living. At this point, I am seriously considering legal action, because this level of service failure with zero communication cannot be ignored.

If you value reliability, customer support, or basic respect as a paying customer, avoid Fly.com at all costs.