Worst Fibre ISP

Worst company to ever deal with they have never provided services to me and up till this date I do not have fibre with them yet I paid for their service so I decided to go with Vodacom. Now vodacom is saying that I cannot get their Fibre because fly cool is holding up my line when I sent a whatsapp chat to them after telling them to cancel and release my line to take to another carrier they saying they do not have any information about me. They are absolutely disgusting and terrible they do not even have a contact number to reach them and they take forever to reply on whatsapp there's something ***** about the company please people do not sign up with them you will suffer just like me without service