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Sibonelo
1 reviews | Active since May 2024
14 May 2024, 15:41
Worst experience eve...
Worst experience ever i have paid and have been stuck with no connection for 4 days u cannot get hold of them they have no contact number whattsapp responce is a mess i would not recoment this isp to my worst enemy
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Replies (3)0
Replies (3)S
Sibonelo's updateReviewer Update
15 May 2024, 02:32I have had a ticket logged with my. Complaint already and i keep being told to reboot my router aich i have been doing since saturday last week the unit is still not working what is so difficult in sending a feild agent to my adress to sort out connection why dont u gauys have a number to deal with customer queries over the phone coz clearly the whattsapp message system isnt working
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Sibonelo's update15 May 2024, 02:32
Reviewer Update
I have had a ticket logged with my. Complaint already and i keep being told to reboot my router aich i have been doing since saturday last week the unit is still not working what is so difficult in sending a feild agent to my adress to sort out connection why dont u gauys have a number to deal with customer queries over the phone coz clearly the whattsapp message system isnt working
Fly.Cool's replyOfficial
15 May 2024, 08:00Good Morning Sibonelo
Kindly note that the ticket logged means that the matter has been escalated in order for it to be restored. We are working on the matter to receive calls. You can contact us on the below platforms:
WhatsApp: https://wa.me/***
Email: ***
Kindly note that the ticket logged means that the matter has been escalated in order for it to be restored. We are working on the matter to receive calls. You can contact us on the below platforms:
WhatsApp: https://wa.me/***
Email: ***
Fly.Cool's reply15 May 2024, 08:00
Official
Good Morning Sibonelo
Kindly note that the ticket logged means that the matter has been escalated in order for it to be restored. We are working on the matter to receive calls. You can contact us on the below platforms:
WhatsApp: https://wa.me/***
Email: ***
Kindly note that the ticket logged means that the matter has been escalated in order for it to be restored. We are working on the matter to receive calls. You can contact us on the below platforms:
WhatsApp: https://wa.me/***
Email: ***
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Sibonelo's updateReviewer Update
15 May 2024, 08:44Urls whattsapp dsnt wrk they keep telling me to do the same thing i have been doing since saturday why cant u guys send a feild agent to the residence like i dnt understand hw will i be compensated for the days that i hv no connection cz ive paif
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Sibonelo's update15 May 2024, 08:44
Reviewer Update
Urls whattsapp dsnt wrk they keep telling me to do the same thing i have been doing since saturday why cant u guys send a feild agent to the residence like i dnt understand hw will i be compensated for the days that i hv no connection cz ive paif