Worst EVER!!
Absolutely pathetic service!!!!! My fibre installation was done and completed successfully.. 2 days struggling to get connected with wifi AFTER package paid up front with flycool. NO phone call or feedback from flycool what so ever. In the meantime there was a confusion with my account STIIL NOT RESOLVED and no feedback... I will not refer this service provider to any ne!!. Never had I experienced such poor service ever!!!! Vuma I cant believe that you add this to you channel of services.
Helpful (0)
Replies (3)0
Replies (3)
Fly.Cool's replyOfficial
11 Jun 2025, 13:06Good day Vinelle
Thank you for your Feedback!
It is very unfortunate to hear this from you as we value your clientele. We see your order OVC-*** has no detected faults under our services. However, please email us your Proof of payment on *** for further assistance
We apologies for this inconvenience
Thank you for your Feedback!
It is very unfortunate to hear this from you as we value your clientele. We see your order OVC-*** has no detected faults under our services. However, please email us your Proof of payment on *** for further assistance
We apologies for this inconvenience
Fly.Cool's reply11 Jun 2025, 13:06
Official
Good day Vinelle
Thank you for your Feedback!
It is very unfortunate to hear this from you as we value your clientele. We see your order OVC-*** has no detected faults under our services. However, please email us your Proof of payment on *** for further assistance
We apologies for this inconvenience
Thank you for your Feedback!
It is very unfortunate to hear this from you as we value your clientele. We see your order OVC-*** has no detected faults under our services. However, please email us your Proof of payment on *** for further assistance
We apologies for this inconvenience
's updateReviewer Update
11 Jun 2025, 13:24Looks like this is the only way to eventually recieve feedback from your side. Yes the installation everything is successful there is a problem on the system as the network does not connect.. It shows wifi but no network...... Payment was made directly through yout portol successfully...as I also recieved and email from your side payment successful????
's update11 Jun 2025, 13:24
Reviewer Update
Looks like this is the only way to eventually recieve feedback from your side. Yes the installation everything is successful there is a problem on the system as the network does not connect.. It shows wifi but no network...... Payment was made directly through yout portol successfully...as I also recieved and email from your side payment successful????
Fly.Cool's replyOfficial
12 Jun 2025, 13:38Noted Vinelle. After further investigation, we see your order OVC-*** linked to ticket ID - ***4 has an Order Activated status. Please note that the process will take 24 - 48 hours to complete. Till then, please email us your proof of payment via *** for further confirmation on the payment made
We apologies for this inconvenience
Thank you
We apologies for this inconvenience
Thank you
Fly.Cool's reply12 Jun 2025, 13:38
Official
Noted Vinelle. After further investigation, we see your order OVC-*** linked to ticket ID - ***4 has an Order Activated status. Please note that the process will take 24 - 48 hours to complete. Till then, please email us your proof of payment via *** for further confirmation on the payment made
We apologies for this inconvenience
Thank you
We apologies for this inconvenience
Thank you