SM
Sizwe M
1 reviews | Active since Dec 2016
02 Oct 2023, 11:10
Worst customer service
Worst customer service. The company does not value it's customers. I have written several email which have not been responded. My last email was to request a statement it's been over a month and I still have not received the statement. I have attempted to use their WhatsApp platform also the same if not not worse than the email service. Currently I am trying to load it card payment to pay however it's not going through.
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Replies (1)
Fly.Cool's replyOfficial
02 Oct 2023, 16:32Good day Sizwe!
Thank you for the feedback!
We do apologize for the inconvenience that is not what we want for any of our customers. We do see you were able to make payment after updating your card and are now connected. Your request for latest invoice will be sent to the relevant department for processing it will be sent to you via email.
Thank you for the feedback!
We do apologize for the inconvenience that is not what we want for any of our customers. We do see you were able to make payment after updating your card and are now connected. Your request for latest invoice will be sent to the relevant department for processing it will be sent to you via email.
Fly.Cool's reply02 Oct 2023, 16:32
Official
Good day Sizwe!
Thank you for the feedback!
We do apologize for the inconvenience that is not what we want for any of our customers. We do see you were able to make payment after updating your card and are now connected. Your request for latest invoice will be sent to the relevant department for processing it will be sent to you via email.
Thank you for the feedback!
We do apologize for the inconvenience that is not what we want for any of our customers. We do see you were able to make payment after updating your card and are now connected. Your request for latest invoice will be sent to the relevant department for processing it will be sent to you via email.