Worst and insolent service provider

I actually don't want to give them any star just zero. I haven't had any internet for 6 days now. These people are the worst I don't wish them even on on my worst enemy. They do not communicate even on the easiest level, just to let us know as subscribers of what the problem is. They have no regard and respect for us. Their technicians do not report back as well, they just disappear and one must keep on chasing them with phone calls that also remain unanswered. I'm really angry with them and ready to find a new service provider.