SB
Samantha B
1 reviews | Active since Feb 2024
06 Feb 2024, 16:46
Worse service provider
I won't recommend Fly.Cool to my worsed enemy. This is a ***** company, taking people's money without providing a services. I paid for December, half way through the month connection gone. Tried getting hold of them, no replies. I paid for January, the entire month of January we had no connection. Feb is my 3rd month I am paying them for mahala. Guys stay away, bad services, when you lucky to get a hold of someone.
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Replies (1)Fly.Cool's replyOfficial
07 Feb 2024, 15:58Good Afternoon Samantha,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
I have escalated this to the relevant department, teams are working through a backlog at the moment hence the reason for the delay.
Fly.Cool's reply07 Feb 2024, 15:58
Official
Good Afternoon Samantha,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
I have escalated this to the relevant department, teams are working through a backlog at the moment hence the reason for the delay.
