SB
Samantha B

1 reviews | Active since Feb 2024

06 Feb 2024, 16:46

Worse service provider

I won't recommend Fly.Cool to my worsed enemy. This is a ***** company, taking people's money without providing a services. I paid for December, half way through the month connection gone. Tried getting hold of them, no replies. I paid for January, the entire month of January we had no connection. Feb is my 3rd month I am paying them for mahala. Guys stay away, bad services, when you lucky to get a hold of someone.

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Replies (1)
Fly.Cool
Fly.Cool's reply07 Feb 2024, 15:58
Official
Good Afternoon Samantha, 
 
 Thank you for the feedback!
 
 Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience 
 
I have escalated this to the relevant department, teams are working through a backlog at the moment hence the reason for the delay.