BM
Bongiwe M
1 reviews | Active since Jan 2023
15 Apr 2024, 09:28
Worse service, do disappointing
What a super worse service we r experiencing at a community, 🤬😡we have been offline since Sunday morning and we depend on this wifi , we work from home and was forced to leave home, we r still not connected but we pay a full service, please get us reconnected immediately, address is 33 Pitham Place, Durban, Wiggins….
Helpful (0)
Replies (9)0
Replies (9)BM
Bongiwe M's updateReviewer Update
15 Apr 2024, 11:13We r still offline and yet we pay every month,😡…. Can we be reconnected?😡
BM
Bongiwe M's update15 Apr 2024, 11:13
Reviewer Update
We r still offline and yet we pay every month,😡…. Can we be reconnected?😡
Fly.Cool's replyOfficial
15 Apr 2024, 12:39Good day Bongiwe,
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that the matter has been escalated to Vuma and they will be in contact with you soon. Your ticket number is
***9
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that the matter has been escalated to Vuma and they will be in contact with you soon. Your ticket number is
***9
Fly.Cool's reply15 Apr 2024, 12:39
Official
Good day Bongiwe,
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that the matter has been escalated to Vuma and they will be in contact with you soon. Your ticket number is
***9
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that the matter has been escalated to Vuma and they will be in contact with you soon. Your ticket number is
***9
BM
Bongiwe M's updateReviewer Update
15 Apr 2024, 18:18I still dont have internet access 😡😫, its been 2 full days now n it has affected my work schedule, please reconnect us immediately, our family is affected as whole….technicians r doing nothing 🤬🤬🤬
BM
Bongiwe M's update15 Apr 2024, 18:18
Reviewer Update
I still dont have internet access 😡😫, its been 2 full days now n it has affected my work schedule, please reconnect us immediately, our family is affected as whole….technicians r doing nothing 🤬🤬🤬
BM
Bongiwe M's updateReviewer Update
16 Apr 2024, 09:59Day 3 n still no internet connection ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜, heeeellllpppppp
BM
Bongiwe M's update16 Apr 2024, 09:59
Reviewer Update
Day 3 n still no internet connection ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜, heeeellllpppppp
Fly.Cool's replyOfficial
16 Apr 2024, 10:12 Good day Bongiwe,
Vuma will try to fix it remotely if they cant a technician will come out to fix it. Please allow us time to resolve your query
Vuma will try to fix it remotely if they cant a technician will come out to fix it. Please allow us time to resolve your query
Fly.Cool's reply16 Apr 2024, 10:12
Official
Good day Bongiwe,
Vuma will try to fix it remotely if they cant a technician will come out to fix it. Please allow us time to resolve your query
Vuma will try to fix it remotely if they cant a technician will come out to fix it. Please allow us time to resolve your query
BM
Bongiwe M's updateReviewer Update
16 Apr 2024, 13:08Can they bring out someone please😩😩😩 or do it quick ,the whole neighborhood is affected, its been 3 days already …. We r unable to work n kids cant du thier homeworkðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜
BM
Bongiwe M's update16 Apr 2024, 13:08
Reviewer Update
Can they bring out someone please😩😩😩 or do it quick ,the whole neighborhood is affected, its been 3 days already …. We r unable to work n kids cant du thier homeworkðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜
BM
Bongiwe M's updateReviewer Update
17 Apr 2024, 16:00Day 4 with no connection, this is heartbreaking
BM
Bongiwe M's update17 Apr 2024, 16:00
Reviewer Update
Day 4 with no connection, this is heartbreaking
BM
Bongiwe M's updateReviewer Update
18 Apr 2024, 09:29Still waiting for a technician please, it’s day 5 with no internet connection ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜
BM
Bongiwe M's update18 Apr 2024, 09:29
Reviewer Update
Still waiting for a technician please, it’s day 5 with no internet connection ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜
BM
Bongiwe M's updateReviewer Update
19 Apr 2024, 12:57Day 6, No internet connection, no technician that came
BM
Bongiwe M's update19 Apr 2024, 12:57
Reviewer Update
Day 6, No internet connection, no technician that came