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mbriesies M
1 reviews | Active since Oct 2016
21 Sept 2023, 14:31
Worse company i have dealt with in my life
I made a payment on the 28.08.2023 and then was told that they do not pick up my payment. I made another payment on the 31.08.2023 and they switched on the wifi. But now where is my payment of the 28.08???? There is no contact centre only whatsapp where you wait days on end to get a reaponds.. No supervisor or someone to phone you! No feedback if you dont follow up. Its the 21.09.2023 i still have no feedback on where my money is and when i will receive it back. This is the worse company i have dealt with in my life. Stay away from them it will save you alot of heart attacks😡
Helpful (0)
Replies (9)0
Replies (9)
Fly.Cool's replyOfficial
21 Sept 2023, 15:12Good day Michelle.
Thank you for the feedback!
We sincerely apologize for the inconvenience you have had to experience.
We do appreciate you coming to us and sharing your experience as we do value your feedback so that we can make things right.
We have tried to get hold of you using the contact information you provided on this platform and have failed to reach you.
Thank you for the feedback!
We sincerely apologize for the inconvenience you have had to experience.
We do appreciate you coming to us and sharing your experience as we do value your feedback so that we can make things right.
We have tried to get hold of you using the contact information you provided on this platform and have failed to reach you.
Fly.Cool's reply21 Sept 2023, 15:12
Official
Good day Michelle.
Thank you for the feedback!
We sincerely apologize for the inconvenience you have had to experience.
We do appreciate you coming to us and sharing your experience as we do value your feedback so that we can make things right.
We have tried to get hold of you using the contact information you provided on this platform and have failed to reach you.
Thank you for the feedback!
We sincerely apologize for the inconvenience you have had to experience.
We do appreciate you coming to us and sharing your experience as we do value your feedback so that we can make things right.
We have tried to get hold of you using the contact information you provided on this platform and have failed to reach you.
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mbriesies M's updateReviewer Update
21 Sept 2023, 15:29Hi,
Wow does this make you some kind of hero that you tried to reach me one time?? I have been busy with this query since the 29.08.2023 and your responds is you tried to phone me? Then leave a message for me to contact you, oh i just remembered, there is no real way of contacting you. Reply with where my money is please man, not with this irrelevant nonsense!!i beg of you!!
Wow does this make you some kind of hero that you tried to reach me one time?? I have been busy with this query since the 29.08.2023 and your responds is you tried to phone me? Then leave a message for me to contact you, oh i just remembered, there is no real way of contacting you. Reply with where my money is please man, not with this irrelevant nonsense!!i beg of you!!
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mbriesies M's update21 Sept 2023, 15:29
Reviewer Update
Hi,
Wow does this make you some kind of hero that you tried to reach me one time?? I have been busy with this query since the 29.08.2023 and your responds is you tried to phone me? Then leave a message for me to contact you, oh i just remembered, there is no real way of contacting you. Reply with where my money is please man, not with this irrelevant nonsense!!i beg of you!!
Wow does this make you some kind of hero that you tried to reach me one time?? I have been busy with this query since the 29.08.2023 and your responds is you tried to phone me? Then leave a message for me to contact you, oh i just remembered, there is no real way of contacting you. Reply with where my money is please man, not with this irrelevant nonsense!!i beg of you!!
Fly.Cool's replyOfficial
21 Sept 2023, 15:54Good day Michelle!
We kindly ask that you answer on the number you provided here on this review so that we may assist you with your query as soon as possible to avoid you any further inconvenience, we do want to assist you.
We kindly ask that you answer on the number you provided here on this review so that we may assist you with your query as soon as possible to avoid you any further inconvenience, we do want to assist you.
Fly.Cool's reply21 Sept 2023, 15:54
Official
Good day Michelle!
We kindly ask that you answer on the number you provided here on this review so that we may assist you with your query as soon as possible to avoid you any further inconvenience, we do want to assist you.
We kindly ask that you answer on the number you provided here on this review so that we may assist you with your query as soon as possible to avoid you any further inconvenience, we do want to assist you.
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mbriesies M's updateReviewer Update
21 Sept 2023, 17:35I am still waiting...
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mbriesies M's update21 Sept 2023, 17:35
Reviewer Update
I am still waiting...
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mbriesies M's updateReviewer Update
22 Sept 2023, 15:02No one has called me. Currently i am struggling to get someone on a chat. Cameron said that a manager will sort this out.. But nothing. Please i want my money back so i can cancel this thing
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mbriesies M's update22 Sept 2023, 15:02
Reviewer Update
No one has called me. Currently i am struggling to get someone on a chat. Cameron said that a manager will sort this out.. But nothing. Please i want my money back so i can cancel this thing
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mbriesies M's updateReviewer Update
22 Sept 2023, 16:36I am not seeing your previous request nor your request for a refund may I get a reason so I can escalate your query to the relevant department, my apologies for any frustrations this may cause? This is what i just received from your call centre Craig. I hope people will see how much struggles you give your customers.
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mbriesies M's update22 Sept 2023, 16:36
Reviewer Update
I am not seeing your previous request nor your request for a refund may I get a reason so I can escalate your query to the relevant department, my apologies for any frustrations this may cause? This is what i just received from your call centre Craig. I hope people will see how much struggles you give your customers.
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mbriesies M's updateReviewer Update
28 Sept 2023, 09:51Please i am still waiting to hear where my money has gone too??? Please can a manager phone me you people have not made any effort to sort this out
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mbriesies M's update28 Sept 2023, 09:51
Reviewer Update
Please i am still waiting to hear where my money has gone too??? Please can a manager phone me you people have not made any effort to sort this out
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mbriesies M's updateReviewer Update
04 Oct 2023, 15:08Can someone phone me i need my money back please
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mbriesies M's update04 Oct 2023, 15:08
Reviewer Update
Can someone phone me i need my money back please
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mbriesies M's updateReviewer Update
27 Oct 2023, 12:39Still no responds from these people its been weeks
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mbriesies M's update27 Oct 2023, 12:39
Reviewer Update
Still no responds from these people its been weeks