AM
Andre-Thor Milward
1 reviews | Active since Nov 2022
09 Aug 2024, 08:17
Wifi offline
I have had this problem before I wrote a review and this is becoming a regular problem with this service provider everytime it comes too a long weekend my wifi just doesn't work this is a **** service and I don't recommend I don't even care if they respond to this review I'm just going too keep on putting bad reviews until I don't have data because it's the same story all the time
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Replies (5)AM
Andre-Thor Milward's updateReviewer Update
09 Aug 2024, 09:01VC-1*** when will my wifi be sorted and when will I not have problems
AM
Andre-Thor Milward's update09 Aug 2024, 09:01
Reviewer Update
VC-1*** when will my wifi be sorted and when will I not have problems
Fly.Cool's replyOfficial
09 Aug 2024, 10:20Please note. I just had a look at your account and it appears that there is a possible fibre Fault related to your account, but technicians are on top of the issue and will advise once the issue is resolved. To make things easier we have logged a ticket for your query, this will help us track the status of your connection as this maintenance progresses.
Ticket ***
This ticket serves as proof that the issue was logged with Vuma and your connection should be back as soon as possible.
We apologize for the inconvenience
Fly.Cool's reply09 Aug 2024, 10:20
Official
Please note. I just had a look at your account and it appears that there is a possible fibre Fault related to your account, but technicians are on top of the issue and will advise once the issue is resolved. To make things easier we have logged a ticket for your query, this will help us track the status of your connection as this maintenance progresses.
Ticket ***
This ticket serves as proof that the issue was logged with Vuma and your connection should be back as soon as possible.
We apologize for the inconvenience
AM
Andre-Thor Milward's updateReviewer Update
09 Aug 2024, 15:46My wifi still has not been fixed I work ftom home and I don't know how do I pay for a service too make my life easier but they make my life so difficult
AM
Andre-Thor Milward's update09 Aug 2024, 15:46
Reviewer Update
My wifi still has not been fixed I work ftom home and I don't know how do I pay for a service too make my life easier but they make my life so difficult
AM
Andre-Thor Milward's updateReviewer Update
09 Aug 2024, 20:12Still nothing has been done just proof of how **** this network is problem after problem they still haven't fixed anything I'm having to work in extra hours now because of me not being able to log on this is my last month with this service and I'm going to take this further in anyway possible
AM
Andre-Thor Milward's update09 Aug 2024, 20:12
Reviewer Update
Still nothing has been done just proof of how **** this network is problem after problem they still haven't fixed anything I'm having to work in extra hours now because of me not being able to log on this is my last month with this service and I'm going to take this further in anyway possible
AM
Andre-Thor Milward's updateReviewer Update
09 Aug 2024, 20:13I'm paying for something that doesn't work and not receivng nothing in return but another bill at the end of this month to pay for another month and not being able to use it
AM
Andre-Thor Milward's update09 Aug 2024, 20:13
Reviewer Update
I'm paying for something that doesn't work and not receivng nothing in return but another bill at the end of this month to pay for another month and not being able to use it