Where is the respect for customers?

Item: Fly.Cool
Rating: 1
Author: Jehiel A

Always the same issue with this business. Hours on end pending a response from them & a significant lack of urgency.

Support is lacking!!!! BE BETTER!!!

Helpful (0)

Replies (1)

Fly.Cool's replyOfficial

16 Oct 2025, 14:41

Good Afternoon Jehiel
Thank you for the feedback!

Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience

As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days

For help email ***, Live Chat on https://www.fly.cool/ or WhatsApp on ***

Fly.Cool's reply16 Oct 2025, 14:41

Official