1 reviews | Active since Jan 2024
Vumatel fibre
I joined fly.col about 2 weeks ago and I was told because I already have the device as soon a I make a payment my services will be activated. @fly.com doesn’t have a number I can call, they take 3 days to respond to my WhatsApp… I even went to their office and I spoke to a guy who said he escalated and they should be active within 2 days… it’s more than a week later and I don’t have internet, I cannot join other companies because it’s shows my device shows active on fly.col When I ask for a refund they tell me about 30 , which fly by night company takes 30 days to refund ? Yesterday I got a call from Vumatel after I my review on hello Peter and I was told they will be activated to @vumatel @fly.com either gives me my money or activate my services
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Please note we have escalated your activation query with high importance.
We will provide feedback as soon as received.
We apologize for the inconvenience.
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Please note we have escalated your activation query with high importance.
We will provide feedback as soon as received.
We apologize for the inconvenience.
