TJ
Therese J

1 reviews | Active since Jul 2022

06 Jul 2022, 12:29

Vumatel and Fly. Cool very bad customer service

I have been treated with the utmost disregard. My bank account incorrectly debited and Noone is replying to my query to fix this. My internet has been suspended and not reconnected. This is a very upset customer

0
Replies (6)
Fly.Cool
Fly.Cool's reply06 Jul 2022, 14:54
Official
Good day Theresa please send me your details and I will attend to your quiry personally
Lizzie *** 
TJ
Therese J's update06 Jul 2022, 16:17
Reviewer Update
Therese Jood. 31 Korund street Eldorado Park 1811 / ***. My payment has gone off. But I'm still not activated.
TJ
Therese J's update06 Jul 2022, 16:55
Reviewer Update
How long is this gonna take?
Fly.Cool
Fly.Cool's reply06 Jul 2022, 17:14
Official
I will forward your details on to support immediately
TJ
Therese J's update06 Jul 2022, 17:26
Reviewer Update
I hope my servi e is reconnected today still. This is very frustrating and unfair
TJ
Therese J's update06 Jul 2022, 19:12
Reviewer Update
still not reconnected... What is the hold up? I think I should contact the Ombudsman.. Enough is enough niw