NH
Nomkhosi H

1 reviews | Active since Apr 2024

25 Apr 2024, 21:26

Vuma flycool disappoints

I am a Vuma flycool client and have changed subscriptions from flycool to Vuma Web Africa. I made the payment prior,but the team from my current service provider refuses to give authority to the provider which I have chosen to move to.

0
Replies (3)
Fly.Cool
Fly.Cool's reply25 Apr 2024, 21:57
Official
Good Evening,
 
 Thank you for the feedback!
 
 Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience

Kindly note that we have sent you an email. 

Best regards,

NH
Nomkhosi H's update25 Apr 2024, 22:06
Reviewer Update
Due to your appaling service, I've stayed days without the internet which has caused great inconvenience to me as I work from home.
Fly.Cool
Fly.Cool's reply26 Apr 2024, 16:40
Official
Please be advised that we are having your order placed with the correct contact details and will have your payment details provided once it has been completed. We do apologize again for any inconvenience you may have experienced thus far.

Best regards,