NM
Nkosinathi M

1 reviews | Active since Nov 2022

03 Jul 2024, 19:47

Very Poor service

From 3 May waiting for a service, Even today nothing happened or changed ppl who work for Vuma fly cool are just ********, now they don't even follow up about refunds hence paying was very agent to them, I want my money bank

0
Replies (4)
Fly.Cool
Fly.Cool's reply03 Jul 2024, 22:11
Official
Good evening Nkosinathi 
 
 Thank you for the feedback!
 
 Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience

Kindly advise if you have requested a refund. If yes advise when it was requested.
NM
Nkosinathi M's update04 Jul 2024, 00:47
Reviewer Update
May 23 , 31 may my back details around June 14 reminded you guys in a clear mind set this is very unprofessional.
Fly.Cool
Fly.Cool's reply04 Jul 2024, 08:33
Official
Hello Nkosinathi

Kindly note your refund requested is submitted.
Finance is working on a backlog.
We apologize for the delays and the inconvenience
NM
Nkosinathi M's update12 Jul 2024, 15:11
Reviewer Update
Hi it's days waiting still nothing hence ,this issue has months, this is very unprofessional from you guys