S
Sylvester
1 reviews | Active since Feb 2025
10 Apr 2026, 04:13
Very poor customer s...
Very poor customer service sitting with the same problem for more than 10 days
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Replies (1)0
Replies (1)
Fly.Cool's replyOfficial
10 Apr 2026, 12:45Hi Sylvester,
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused by the service disruption.
We understand how important it is to have a stable connection, and we’re sorry for the frustration this has caused. Our team is currently reviewing your fault and working toward a resolution.
Please send us your order details via private message so we can call you with an update on the status of the fault.
Kind regards,
Fly.cool Support Team
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused by the service disruption.
We understand how important it is to have a stable connection, and we’re sorry for the frustration this has caused. Our team is currently reviewing your fault and working toward a resolution.
Please send us your order details via private message so we can call you with an update on the status of the fault.
Kind regards,
Fly.cool Support Team
Fly.Cool's reply10 Apr 2026, 12:45
Official
Hi Sylvester,
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused by the service disruption.
We understand how important it is to have a stable connection, and we’re sorry for the frustration this has caused. Our team is currently reviewing your fault and working toward a resolution.
Please send us your order details via private message so we can call you with an update on the status of the fault.
Kind regards,
Fly.cool Support Team
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused by the service disruption.
We understand how important it is to have a stable connection, and we’re sorry for the frustration this has caused. Our team is currently reviewing your fault and working toward a resolution.
Please send us your order details via private message so we can call you with an update on the status of the fault.
Kind regards,
Fly.cool Support Team