MK
Mbongeni K
1 reviews | Active since Jul 2024
09 Jul 2024, 10:07
Very pathetic service
This ISP Customer service is very poor, I made payment on the 7th July, then my internet was working for 24 hours, on the 8 July my internet is turned off again. Tried to contact them via email and WhatsApp, but no response at all. I just want my internet back on and if you cannot do that then refund me my R499
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Fly.Cool's replyOfficial
09 Jul 2024, 18:00Hello Mbongeni ! Thank you for reaching out.
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note that this query has been resolved. Our FNO has also confirmed that this payment query affecting all Vuma ISP's is now resolved
May you enjoy your service
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note that this query has been resolved. Our FNO has also confirmed that this payment query affecting all Vuma ISP's is now resolved
May you enjoy your service
Fly.Cool's reply09 Jul 2024, 18:00
Official
Hello Mbongeni ! Thank you for reaching out.
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note that this query has been resolved. Our FNO has also confirmed that this payment query affecting all Vuma ISP's is now resolved
May you enjoy your service
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note that this query has been resolved. Our FNO has also confirmed that this payment query affecting all Vuma ISP's is now resolved
May you enjoy your service