PD
PRINCE D
1 reviews | Active since Dec 2023
28 Dec 2023, 09:35
Very bad service from fly.cool
I'm having a very bad service with flycool my modem has been flashing red Saturday, its been 6 days without a proper response response from this isp. I tried emailing them with no response at all. I'm now trying terminate my service with them still they're not responding. So this means I'm stuck with this poor service as they don't care to even release my line from them. My security has been at risk as we use data to control cameras, gates and lights. This has been a very bad experience for me with this company I'm done. I need to migrate but I can't because they're not responding.
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Replies (3)PD
PRINCE D's updateReviewer Update
28 Dec 2023, 14:31You rather reply on this platform than your own, this can only mean you realize that you have useless stuff and and your business model is a failure. I read most of the reviews here and the majority are not good and are about customer care.
Your responses to the queries sounds automated to me, with just add-ons here and there. I had two useless phone calls one was supposed to call back two hours ago and the other one said the line is bad and will call back as expected she never called back. No email response no whatsapp response: :-( I'm out of words, I will keep my COOL 😎 and my money form this company and they can go FLY somewhere. Thank you.
Your responses to the queries sounds automated to me, with just add-ons here and there. I had two useless phone calls one was supposed to call back two hours ago and the other one said the line is bad and will call back as expected she never called back. No email response no whatsapp response: :-( I'm out of words, I will keep my COOL 😎 and my money form this company and they can go FLY somewhere. Thank you.
PD
PRINCE D's update28 Dec 2023, 14:31
Reviewer Update
You rather reply on this platform than your own, this can only mean you realize that you have useless stuff and and your business model is a failure. I read most of the reviews here and the majority are not good and are about customer care.
Your responses to the queries sounds automated to me, with just add-ons here and there. I had two useless phone calls one was supposed to call back two hours ago and the other one said the line is bad and will call back as expected she never called back. No email response no whatsapp response: :-( I'm out of words, I will keep my COOL 😎 and my money form this company and they can go FLY somewhere. Thank you.
Your responses to the queries sounds automated to me, with just add-ons here and there. I had two useless phone calls one was supposed to call back two hours ago and the other one said the line is bad and will call back as expected she never called back. No email response no whatsapp response: :-( I'm out of words, I will keep my COOL 😎 and my money form this company and they can go FLY somewhere. Thank you.
PD
PRINCE D's updateReviewer Update
28 Dec 2023, 14:34You rather reply on this platform than your own, this can only mean you realize that you have useless stuff and and your business model is a failure. I read most of the reviews here and the majority are not good and are about customer care.
Your responses to the queries sounds automated to me, with just add-ons here and there. I had two useless phone calls one was supposed to call back two hours ago and the other one said the line is bad and will call back as expected she never called back. No email response no whatsapp response: :-( I'm out of words, I will keep my COOL 😎 and my money form this company and they can go FLY somewhere. Thank you.
Your responses to the queries sounds automated to me, with just add-ons here and there. I had two useless phone calls one was supposed to call back two hours ago and the other one said the line is bad and will call back as expected she never called back. No email response no whatsapp response: :-( I'm out of words, I will keep my COOL 😎 and my money form this company and they can go FLY somewhere. Thank you.
PD
PRINCE D's update28 Dec 2023, 14:34
Reviewer Update
You rather reply on this platform than your own, this can only mean you realize that you have useless stuff and and your business model is a failure. I read most of the reviews here and the majority are not good and are about customer care.
Your responses to the queries sounds automated to me, with just add-ons here and there. I had two useless phone calls one was supposed to call back two hours ago and the other one said the line is bad and will call back as expected she never called back. No email response no whatsapp response: :-( I'm out of words, I will keep my COOL 😎 and my money form this company and they can go FLY somewhere. Thank you.
Your responses to the queries sounds automated to me, with just add-ons here and there. I had two useless phone calls one was supposed to call back two hours ago and the other one said the line is bad and will call back as expected she never called back. No email response no whatsapp response: :-( I'm out of words, I will keep my COOL 😎 and my money form this company and they can go FLY somewhere. Thank you.
Fly.Cool's replyOfficial
29 Dec 2023, 19:36Good evening Prince,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session
Please do accept our apologies once again. May you an awesome evening further.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session
Please do accept our apologies once again. May you an awesome evening further.
Fly.Cool's reply29 Dec 2023, 19:36
Official
Good evening Prince,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session
Please do accept our apologies once again. May you an awesome evening further.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session
Please do accept our apologies once again. May you an awesome evening further.