NB
Nosihle B
1 reviews | Active since Sept 2019
01 Sept 2023, 11:29
URGENT
This company really likes to mess up with people's lives I mean why on earth was my service disconnected when I only requested to switch debit order date. Please reinstate my service ASAP. Now I had to stop doing my work because I'm no longer connected, such an inconvenient !!!
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Replies (2)NB
Nosihle B's updateReviewer Update
01 Sept 2023, 12:27Can i please get connection asseblief tog!!
NB
Nosihle B's update01 Sept 2023, 12:27
Reviewer Update
Can i please get connection asseblief tog!!
Fly.Cool's replyOfficial
01 Sept 2023, 16:16Good day Nosihle!
Thank you for the feedback.
We do apologize for the inconvenience. We see you have indeed changed your debit date and payment has been made on your new order and you are now connected to the internet.The loss of connection was due to a new order created as a result of the switch, your account could not be debited, and service was suspended. If ever you need assistance in the future, please get back to us and we will be happy to assist you.
Thank you for the feedback.
We do apologize for the inconvenience. We see you have indeed changed your debit date and payment has been made on your new order and you are now connected to the internet.The loss of connection was due to a new order created as a result of the switch, your account could not be debited, and service was suspended. If ever you need assistance in the future, please get back to us and we will be happy to assist you.
Fly.Cool's reply01 Sept 2023, 16:16
Official
Good day Nosihle!
Thank you for the feedback.
We do apologize for the inconvenience. We see you have indeed changed your debit date and payment has been made on your new order and you are now connected to the internet.The loss of connection was due to a new order created as a result of the switch, your account could not be debited, and service was suspended. If ever you need assistance in the future, please get back to us and we will be happy to assist you.
Thank you for the feedback.
We do apologize for the inconvenience. We see you have indeed changed your debit date and payment has been made on your new order and you are now connected to the internet.The loss of connection was due to a new order created as a result of the switch, your account could not be debited, and service was suspended. If ever you need assistance in the future, please get back to us and we will be happy to assist you.