Urgent Assistance Needed for Service Disruption

I am facing an ongoing service disruption in my area, and it is causing significant issues. Despite paying for the service, it is not being delivered, which severely impacts my ability to work from home. I have to purchase additional data, which is financially unsustainable and causes severe financial strain.

It has been close to two weeks now with no services, and Fly.cool has not provided any solid feedback on the next steps. They have not even mentioned the possibility of providing a refund. I understand that the delay is due to safety concerns, but I need a more definitive timeline and concrete measures to ensure I can continue working without further financial strain. The lack of communication and clarity is frustrating.