CG
Courtney G
1 reviews | Active since Sept 2022
23 Aug 2024, 00:14
Unprofessional company, bad to do business with
It has been exactly 2 weeks since the internet was suspended after my bank account was debited, and 1 week since my last review on Hello peter. I have been sending emails non stop and Fly cool has not responded to a single one, I guess *****ing their customers hard earn money is how they keep their business open. Would never recommend this business to anyone as when it comes to having issues there is no call centre to contact and no complaints department, you just have to wait for them to respond and they will ignore all your communication. I would suggest people search for alternative providers instead, Fly cool should really be a last resort.
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Replies (1)Fly.Cool's replyOfficial
23 Aug 2024, 11:34Good day Courtney
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that payfast is unable to locate your payment and is requesting the reference number for the payments. When the money gets debited from your account payfast sends you an email confirming the payment, and the reference number will be on there.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that payfast is unable to locate your payment and is requesting the reference number for the payments. When the money gets debited from your account payfast sends you an email confirming the payment, and the reference number will be on there.
Fly.Cool's reply23 Aug 2024, 11:34
Official
Good day Courtney
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that payfast is unable to locate your payment and is requesting the reference number for the payments. When the money gets debited from your account payfast sends you an email confirming the payment, and the reference number will be on there.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that payfast is unable to locate your payment and is requesting the reference number for the payments. When the money gets debited from your account payfast sends you an email confirming the payment, and the reference number will be on there.
