yM
yasteel M
1 reviews | Active since Feb 2024
26 Feb 2024, 11:07
try to log a call with maintenance for the pass 3 days
i have been trying to get a hold of fly .cool to come and fix a brake on the drop cable from Saturday morning up till now i have not even got a reply back on there WhatsApp number on email the only reply was that i am 1391 in request
i don't think this is far to me as a customer
Helpful (0)
Replies (3)0
Replies (3)
Fly.Cool's replyOfficial
26 Feb 2024, 14:29 Good day Yasteel,
It is very unfortunate that you have had to go through this unpleasant experience. We always strive to do better by all our valued clients.
We have logged a ticket for you and Vuma will be in contact with you soon. Your ticket number is ISP-***
Please do accept our apology.
It is very unfortunate that you have had to go through this unpleasant experience. We always strive to do better by all our valued clients.
We have logged a ticket for you and Vuma will be in contact with you soon. Your ticket number is ISP-***
Please do accept our apology.
Fly.Cool's reply26 Feb 2024, 14:29
Official
Good day Yasteel,
It is very unfortunate that you have had to go through this unpleasant experience. We always strive to do better by all our valued clients.
We have logged a ticket for you and Vuma will be in contact with you soon. Your ticket number is ISP-***
Please do accept our apology.
It is very unfortunate that you have had to go through this unpleasant experience. We always strive to do better by all our valued clients.
We have logged a ticket for you and Vuma will be in contact with you soon. Your ticket number is ISP-***
Please do accept our apology.
Fly.Cool's replyOfficial
26 Feb 2024, 15:00 Good day Yasteel,
Kindly note that both references number is the same and has been sent to your email.
Kindly note that both references number is the same and has been sent to your email.
Fly.Cool's reply26 Feb 2024, 15:00
Official
Good day Yasteel,
Kindly note that both references number is the same and has been sent to your email.
Kindly note that both references number is the same and has been sent to your email.
Fly.Cool's replyOfficial
04 Mar 2024, 13:48Good day Yasteel
We are happy to see that your maintenance repairs were completed and that your connection has been restored.
We are happy to see that your maintenance repairs were completed and that your connection has been restored.
Fly.Cool's reply04 Mar 2024, 13:48
Official
Good day Yasteel
We are happy to see that your maintenance repairs were completed and that your connection has been restored.
We are happy to see that your maintenance repairs were completed and that your connection has been restored.