S
Sinenhlanhla
1 reviews | Active since Feb 2024
13 Feb 2024, 07:26
They don't informed ...
They don't informed us if there is a problem 😕 since yesterday we don't have wifi
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Replies (1)
Fly.Cool's replyOfficial
13 Feb 2024, 15:08Good day Sinenhlanha
Thank you for the feedback!
We pride ourselves in our stellar service with clients, but it seems we may have missed the mark this time.
As a business we try to improve ourselves and the response time of our agents and that can be difficult during our busy days.
We had a look at your account and found that your service was down, which is why we logged a ticket for maintenance to assist you accordingly.
Thank you for the feedback!
We pride ourselves in our stellar service with clients, but it seems we may have missed the mark this time.
As a business we try to improve ourselves and the response time of our agents and that can be difficult during our busy days.
We had a look at your account and found that your service was down, which is why we logged a ticket for maintenance to assist you accordingly.
Best regards,
Fly.Cool's reply13 Feb 2024, 15:08
Official
Good day Sinenhlanha
Thank you for the feedback!
We pride ourselves in our stellar service with clients, but it seems we may have missed the mark this time.
As a business we try to improve ourselves and the response time of our agents and that can be difficult during our busy days.
We had a look at your account and found that your service was down, which is why we logged a ticket for maintenance to assist you accordingly.
Thank you for the feedback!
We pride ourselves in our stellar service with clients, but it seems we may have missed the mark this time.
As a business we try to improve ourselves and the response time of our agents and that can be difficult during our busy days.
We had a look at your account and found that your service was down, which is why we logged a ticket for maintenance to assist you accordingly.
Best regards,