TNZn
Thokozisile Nana Zulu nanaz

1 reviews | Active since Sept 2023

20 Aug 2025, 22:09

They do not respond, on time, sometimes not responding at all Even if they are facing issues like system failing they do not inform customers

They do not respond, on time, sometimes not responding at all Even if they are facing issues like system failing they do not inform customers. But thank to RJ for assisting me, I give him 5 stars๐Ÿ™๐Ÿ™

0
Replies (1)
Fly.Cool
Fly.Cool's reply20 Aug 2025, 22:18
Official
Good Evening  Thokozisile 

Thank you so much for taking the time to share your experience.  As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days. We are glad RJ could assist you so politely and efficiently. We will be sure to pass along your message to herโ€” she will be delighted to know she made a difference. ๐ŸŒŸ
We appreciate your support and look forward to continuing to serve you.