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Moorosi moorosi.mbele
1 reviews | Active since Jun 2022
14 Jul 2023, 12:33
Their WhatsApp is poorly designed every time you send them a text you have to go back to the main menu and pray someone responds
Their WhatsApp is poorly designed every time you send them a text you have to go back to the main menu and pray someone responds. They never call you back and don’t have a contact number you can call them one. Queries are answered after a month.
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Replies (2)0
Replies (2)
Fly.Cool's replyOfficial
14 Jul 2023, 14:01Good day Moorosi!
Thank you for the feedback!
We would like to take this opportunity to apologize for the inconvenience you may have experienced, that is not what we want for any of our customers. We take all customer feedback serious so that we can make things right, please expect a call from one of our agents so that you are assisted if you have a query or enquiry.
Thank you for the feedback!
We would like to take this opportunity to apologize for the inconvenience you may have experienced, that is not what we want for any of our customers. We take all customer feedback serious so that we can make things right, please expect a call from one of our agents so that you are assisted if you have a query or enquiry.
Fly.Cool's reply14 Jul 2023, 14:01
Official
Good day Moorosi!
Thank you for the feedback!
We would like to take this opportunity to apologize for the inconvenience you may have experienced, that is not what we want for any of our customers. We take all customer feedback serious so that we can make things right, please expect a call from one of our agents so that you are assisted if you have a query or enquiry.
Thank you for the feedback!
We would like to take this opportunity to apologize for the inconvenience you may have experienced, that is not what we want for any of our customers. We take all customer feedback serious so that we can make things right, please expect a call from one of our agents so that you are assisted if you have a query or enquiry.
Fly.Cool's replyOfficial
14 Jul 2023, 14:27Good day Moorosi!
Our Customer Support team has been trying to get hold of you via email as well as by phone so as to assist you, but they are unable to reach you, if you could provide an alternative contact number that would help a great deal. Thank you!
Our Customer Support team has been trying to get hold of you via email as well as by phone so as to assist you, but they are unable to reach you, if you could provide an alternative contact number that would help a great deal. Thank you!
Fly.Cool's reply14 Jul 2023, 14:27
Official
Good day Moorosi!
Our Customer Support team has been trying to get hold of you via email as well as by phone so as to assist you, but they are unable to reach you, if you could provide an alternative contact number that would help a great deal. Thank you!
Our Customer Support team has been trying to get hold of you via email as well as by phone so as to assist you, but they are unable to reach you, if you could provide an alternative contact number that would help a great deal. Thank you!