TM
Thandi M
1 reviews | Active since Aug 2020
03 Feb 2025, 15:58
The worst service pr...
The worst service provider ever ! Very difficult getting help
Helpful (0)
Replies (1)0
Replies (1)
Fly.Cool's replyOfficial
04 Feb 2025, 14:14Good Afternoon
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session
Fly.Cool's reply04 Feb 2025, 14:14
Official
Good Afternoon
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session