DM
Dineo M
1 reviews | Active since Sept 2017
13 Mar 2024, 15:56
The worst service!!!
I just want to cancel my contract with you! I am honestly tired of such service. The last time I had uninterrupted coverage was probably in 2022! Ever since everything has gone south. I don't know how many times I have asked for a technician to come and that has never happened. I was continuously told that the issue is with my password which was changed and well I probably had good coverage for about 3 weeks or so. I have been sending WhatsApp messages since January 21st and literally nobody responds. In a day I have to reboot at least 3 to 4 times. My work is being affect! I just want to cancel
Helpful (0)
Replies (3)0
Replies (3)
Fly.Cool's replyOfficial
13 Mar 2024, 17:23 Good Afternoon Dineo,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly provide us with you router serial number.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly provide us with you router serial number.
Fly.Cool's reply13 Mar 2024, 17:23
Official
Good Afternoon Dineo,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly provide us with you router serial number.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly provide us with you router serial number.
DM
Dineo M's updateReviewer Update
13 Mar 2024, 17:27***D320AB
DM
Dineo M's update13 Mar 2024, 17:27
Reviewer Update
***D320AB
Fly.Cool's replyOfficial
14 Mar 2024, 14:41Good Afternoon Dineo,
Thank you very much for the router serial number. Please be advised that we have escalated the matter for you. We are awaiting feedback and will advise soonest. We will be liaising with you via email to provide feedback and updates.
Thank you very much for the router serial number. Please be advised that we have escalated the matter for you. We are awaiting feedback and will advise soonest. We will be liaising with you via email to provide feedback and updates.
Fly.Cool's reply14 Mar 2024, 14:41
Official
Good Afternoon Dineo,
Thank you very much for the router serial number. Please be advised that we have escalated the matter for you. We are awaiting feedback and will advise soonest. We will be liaising with you via email to provide feedback and updates.
Thank you very much for the router serial number. Please be advised that we have escalated the matter for you. We are awaiting feedback and will advise soonest. We will be liaising with you via email to provide feedback and updates.