BS
Busiswa S
1 reviews | Active since Aug 2024
16 Aug 2024, 17:00
The worst of them all
My WiFi don't have signal , it has been showing red light the whole week, and no one helping me , they told am due for payment than I paid still nothing To make things worse the telephone line's are not working, no answer on WhatsApp
Helpful (0)
Replies (2)0
Replies (2)
Fly.Cool's replyOfficial
19 Aug 2024, 10:28Good day Busiswa
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
I just checked on your order and it appears that your loss of Connection is linked to the Network Incident that Vuma is busy sorting out to get your connection reinstated
This is proof that your issue has been escalated and it should be back up as soon as Vuma Techninians are done
Apologies for the inconvenience
There is an open Network Incident (NWI) linked to this premise with the following reference number:
INC-***
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
I just checked on your order and it appears that your loss of Connection is linked to the Network Incident that Vuma is busy sorting out to get your connection reinstated
This is proof that your issue has been escalated and it should be back up as soon as Vuma Techninians are done
Apologies for the inconvenience
There is an open Network Incident (NWI) linked to this premise with the following reference number:
INC-***
Fly.Cool's reply19 Aug 2024, 10:28
Official
Good day Busiswa
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
I just checked on your order and it appears that your loss of Connection is linked to the Network Incident that Vuma is busy sorting out to get your connection reinstated
This is proof that your issue has been escalated and it should be back up as soon as Vuma Techninians are done
Apologies for the inconvenience
There is an open Network Incident (NWI) linked to this premise with the following reference number:
INC-***
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
I just checked on your order and it appears that your loss of Connection is linked to the Network Incident that Vuma is busy sorting out to get your connection reinstated
This is proof that your issue has been escalated and it should be back up as soon as Vuma Techninians are done
Apologies for the inconvenience
There is an open Network Incident (NWI) linked to this premise with the following reference number:
INC-***
BS
Busiswa S's updateReviewer Update
26 Nov 2024, 07:18Vumatel service is disappointing I still have the same problem I had in August it's been 3 months now without internet i paid again thinking maybe you guys will help but nothing, your people came they checked and said they going to fetch something from somewhere they never returned , I do 't even know why am still using Vuma honestly,I was given another reference number ***8.
BS
Busiswa S's update26 Nov 2024, 07:18
Reviewer Update
Vumatel service is disappointing I still have the same problem I had in August it's been 3 months now without internet i paid again thinking maybe you guys will help but nothing, your people came they checked and said they going to fetch something from somewhere they never returned , I do 't even know why am still using Vuma honestly,I was given another reference number ***8.