AM
Andile M
1 reviews | Active since Apr 2021
17 Feb 2024, 14:32
The worse ever!!
The worse people to choose to be your service provide as soon as they get your payment it’s F you!! I’ve waited a whole month for installation nothing and I’ve been patience with them after 8 failed installation dates I’m tired and what’s worse is they made me cancel my Rain cause the promised that they gonna get this down ASAP and a month later and 8 failed installation date here I am and I’m gonna make sure I spread the word that no one should ever think of trusting you guys with anything and whoever has your services should cancel immediately cause you won’t be able to help me when the time comes the worse I wish I never cancelled my rain I would have internet right now with no issues Mcm
Helpful (0)
Replies (5)0
Replies (5)
Fly.Cool's replyOfficial
17 Feb 2024, 15:53Good day Andile
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience.
Please confirm that you had notified your neighbor in regards to having to cut through the concrete, as we have escalated your matter with the installation department to have the installers make a visit.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience.
Please confirm that you had notified your neighbor in regards to having to cut through the concrete, as we have escalated your matter with the installation department to have the installers make a visit.
Fly.Cool's reply17 Feb 2024, 15:53
Official
Good day Andile
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience.
Please confirm that you had notified your neighbor in regards to having to cut through the concrete, as we have escalated your matter with the installation department to have the installers make a visit.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience.
Please confirm that you had notified your neighbor in regards to having to cut through the concrete, as we have escalated your matter with the installation department to have the installers make a visit.
AM
Andile M's updateReviewer Update
17 Feb 2024, 17:34And I spoke to one of your agents on Thursday and confirmed that it’s okay cause that’s my drive way and waited 30 minutes in the rain today too see if you people are gonna come and yet no one showed up!! Just cancel this for me please I don’t want anything to do with you guys ever in my life!!! The worse thing I’ve ever done was agree to take your services up cause you always wanna make this some how my mistake Mcm
AM
Andile M's update17 Feb 2024, 17:34
Reviewer Update
And I spoke to one of your agents on Thursday and confirmed that it’s okay cause that’s my drive way and waited 30 minutes in the rain today too see if you people are gonna come and yet no one showed up!! Just cancel this for me please I don’t want anything to do with you guys ever in my life!!! The worse thing I’ve ever done was agree to take your services up cause you always wanna make this some how my mistake Mcm
AM
Andile M's updateReviewer Update
18 Feb 2024, 12:47No I don’t want that anymore just cancel
AM
Andile M's update18 Feb 2024, 12:47
Reviewer Update
No I don’t want that anymore just cancel
AM
Andile M's updateReviewer Update
18 Feb 2024, 12:47Last time you said 7 now 14 lol whatever I’ll wait another month for my money it’s fine however please do me a favour and just cancel this
AM
Andile M's update18 Feb 2024, 12:47
Reviewer Update
Last time you said 7 now 14 lol whatever I’ll wait another month for my money it’s fine however please do me a favour and just cancel this
Fly.Cool's replyOfficial
18 Feb 2024, 14:06Kindly provide us with your banking details so we may assist you accordingly.
Fly.Cool's reply18 Feb 2024, 14:06
Official
Kindly provide us with your banking details so we may assist you accordingly.