S
Sibusiso
1 reviews | Active since Jun 2024
19 Jun 2024, 16:18
The process of insta...
The process of installation of fibre line to my house wasn't fully explained and now I am unable to get my refund, over 30 days have passed since I've requested for a refund.
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Replies (1)
Fly.Cool's replyOfficial
20 Jun 2024, 08:37Hello Sibusiso ! Thank you for reaching out.
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Please note refund is not yet processed.
Finance is still working on backlog, we understand the frustrations that comes with waiting.
Please be rest assured you will be refunded.
We apologize for the delays and the inconvenience
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Please note refund is not yet processed.
Finance is still working on backlog, we understand the frustrations that comes with waiting.
Please be rest assured you will be refunded.
We apologize for the delays and the inconvenience
Best regards,
Fly.Cool's reply20 Jun 2024, 08:37
Official
Hello Sibusiso ! Thank you for reaching out.
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Please note refund is not yet processed.
Finance is still working on backlog, we understand the frustrations that comes with waiting.
Please be rest assured you will be refunded.
We apologize for the delays and the inconvenience
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Please note refund is not yet processed.
Finance is still working on backlog, we understand the frustrations that comes with waiting.
Please be rest assured you will be refunded.
We apologize for the delays and the inconvenience
Best regards,