1 reviews | Active since Jun 2024
THE MOST DISGUSTING SERVICE AND TREATMENT BY FLYCOOL
I feel abused by Flycool. I had them for 2 years now. I have an online business which needs internet at all times. This involves streaming and video editing to name a few. For the past 2 years things have been fine. Since the start of january they reduced the network, each time i stream it would buffer. After multiple calls i decided to upgrade to R799 for better speed. As i am typing it got worse. Every night at 11pm the network goes and i have to contact them on whatsapp in the morning for them to bring it back. They say problem is fibre cable at my home, but thats a lie. Technicians came 5 times at my home and they said all is fine. I believe flycool is intentionally throttling my network. This is disgusting.
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note we have escalated your connection query, with high importance.
We apologize for the inconvenience.
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note we have escalated your connection query, with high importance.
We apologize for the inconvenience.
We understand the frustration and the inconvenience this is causing you.
Please bear with us, as the matter has been escalated.
We understand the frustration and the inconvenience this is causing you.
Please bear with us, as the matter has been escalated.
