BM
Boipelo M
1 reviews | Active since Aug 2020
25 Jul 2025, 09:18
Terrible service
Since from Wednesday i complained to them regarding the internet that is not working and when you send them whatsapp they don't respond they replyvery late and i was sleeping at the time they decided to respond to me. This is very frustrating and again today there is no internet yet they debit my account every month, successfully. Can they have the number that we can call instead of a whatsapp.
Helpful (0)
Replies (1)0
Replies (1)
Fly.Cool's replyOfficial
25 Jul 2025, 12:56Good day Boipelo
Thank you for your Feedback!
Your logged ticket case ***3 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Case StatusDisputed - 1. Open - Awaiting Tier 2 Assignment
Thank you for your Feedback!
Your logged ticket case ***3 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Case StatusDisputed - 1. Open - Awaiting Tier 2 Assignment
Fly.Cool's reply25 Jul 2025, 12:56
Official
Good day Boipelo
Thank you for your Feedback!
Your logged ticket case ***3 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Case StatusDisputed - 1. Open - Awaiting Tier 2 Assignment
Thank you for your Feedback!
Your logged ticket case ***3 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Case StatusDisputed - 1. Open - Awaiting Tier 2 Assignment