Terrible service

Item: Fly.Cool
Rating: 1
Author: Gugu M

I have been without Wi-Fi coverage for the past 4 days and I have tried on numerous occasions to call the land line which is disconnected, I have emailed and a clear proof of payment was submitted but still no assistance or response from Fly. Cool. It's the third time I've gotten such terrible service from them

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Replies (1)

Fly.Cool's replyOfficial

31 May 2024, 16:16

Good Afternoon Gugu

Thank you for the feedback!

Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience

We have escalated this to the relevant department. Once again please do accept our apology and please give us time to resolve the query

Fly.Cool's reply31 May 2024, 16:16

Official