ZX
Zeni X
1 reviews | Active since Mar 2023
22 Mar 2023, 17:54
Terrible service
Horrible service my internet has down for some time and I can’t get hold of anyone from their contact centre even tried calling them ,WhatsApp line and email and still no response. In urgent need of internet as I work from home
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Replies (1)
Fly.Cool's replyOfficial
23 Mar 2023, 13:06Good day Zeni!
Thank you for the feedback!
We are sorry about your bad experience; this is by far not what we want from any of our clients as we value each and every one of our clients. Our commitment is to serve you with the best possible service.
We can assure you we do take each and every customer complaint and query seriously so as to make things right.
At this moment in time, we will leave you an email on the details that you provided on this review for further assistance.
Once again, we do sincerely apologize.
Thank you for the feedback!
We are sorry about your bad experience; this is by far not what we want from any of our clients as we value each and every one of our clients. Our commitment is to serve you with the best possible service.
We can assure you we do take each and every customer complaint and query seriously so as to make things right.
At this moment in time, we will leave you an email on the details that you provided on this review for further assistance.
Once again, we do sincerely apologize.
Fly.Cool's reply23 Mar 2023, 13:06
Official
Good day Zeni!
Thank you for the feedback!
We are sorry about your bad experience; this is by far not what we want from any of our clients as we value each and every one of our clients. Our commitment is to serve you with the best possible service.
We can assure you we do take each and every customer complaint and query seriously so as to make things right.
At this moment in time, we will leave you an email on the details that you provided on this review for further assistance.
Once again, we do sincerely apologize.
Thank you for the feedback!
We are sorry about your bad experience; this is by far not what we want from any of our clients as we value each and every one of our clients. Our commitment is to serve you with the best possible service.
We can assure you we do take each and every customer complaint and query seriously so as to make things right.
At this moment in time, we will leave you an email on the details that you provided on this review for further assistance.
Once again, we do sincerely apologize.