R
Razack
1 reviews | Active since Apr 2026
01 Apr 2026, 13:40
Terrible response Ti...
Terrible response Time,after waiting the whole morning issue still not resolved
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Replies (1)0
Replies (1)
Fly.Cool's replyOfficial
01 Apr 2026, 14:37Hi Razack,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused by the service disruption.
We understand how important it is to have a stable connection, and we’re sorry for the frustration this has caused. The openserve team is currently reviewing your fault and working toward a resolution according to the ticket we logged for you and shared with you earlier on today. We apologize for the delay in responses this is the busiet time of the month however we working on having all queries responded to and resolved.
Kindly note we can call you with an update on the status of the fault.
Kind regards,
Fly.cool Support Team
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused by the service disruption.
We understand how important it is to have a stable connection, and we’re sorry for the frustration this has caused. The openserve team is currently reviewing your fault and working toward a resolution according to the ticket we logged for you and shared with you earlier on today. We apologize for the delay in responses this is the busiet time of the month however we working on having all queries responded to and resolved.
Kindly note we can call you with an update on the status of the fault.
Kind regards,
Fly.cool Support Team
Best regards,
Fly.Cool's reply01 Apr 2026, 14:37
Official
Hi Razack,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused by the service disruption.
We understand how important it is to have a stable connection, and we’re sorry for the frustration this has caused. The openserve team is currently reviewing your fault and working toward a resolution according to the ticket we logged for you and shared with you earlier on today. We apologize for the delay in responses this is the busiet time of the month however we working on having all queries responded to and resolved.
Kindly note we can call you with an update on the status of the fault.
Kind regards,
Fly.cool Support Team
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused by the service disruption.
We understand how important it is to have a stable connection, and we’re sorry for the frustration this has caused. The openserve team is currently reviewing your fault and working toward a resolution according to the ticket we logged for you and shared with you earlier on today. We apologize for the delay in responses this is the busiet time of the month however we working on having all queries responded to and resolved.
Kindly note we can call you with an update on the status of the fault.
Kind regards,
Fly.cool Support Team
Best regards,