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Paul M
1 reviews | Active since Oct 2023
30 Jul 2024, 19:26
Tax Invoices & Refund: Theft Under False Pretense
Fly.*******, that is what I would call them. My experience dealing with Fly.cool for me they are not cool at all, they are horrible and ******* under false pretenses. In their mind, It is appropriate for me to pay for the internet network but I am not entitled to a Tax Invoice or Refund where is due. Isn't that thieving? I am required to submit Tax Invoices to my employer for reimbur*****t of all costs related to Internet & Telephony, as per the company's Remote Work Policy. To date, they failed to provide nor to communicate. If people buy products or services and pay for internet services but the ISP fails (to supply the client with h Tax Invoice) required to further the client's business interest. Is that cool?
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Replies (3)PM
Paul M's updateReviewer Update
01 Aug 2024, 09:09 We see that you were refunded R40 in January, we will add the extras to the refund sheet to be processed. Who did this money Refunded to? I have not received the money, to which bank account it was paid to and who supp**** the bank details?
Please note that you can pay R402 that will add a day to your subscription or pay exactly R389 to get 30 days.
You have always disconnected me while you know I have Refund due, why was that?
Please note that you can pay R402 that will add a day to your subscription or pay exactly R389 to get 30 days.
You have always disconnected me while you know I have Refund due, why was that?
PM
Paul M's update01 Aug 2024, 09:09
Reviewer Update
We see that you were refunded R40 in January, we will add the extras to the refund sheet to be processed. Who did this money Refunded to? I have not received the money, to which bank account it was paid to and who supp**** the bank details?
Please note that you can pay R402 that will add a day to your subscription or pay exactly R389 to get 30 days.
You have always disconnected me while you know I have Refund due, why was that?
Please note that you can pay R402 that will add a day to your subscription or pay exactly R389 to get 30 days.
You have always disconnected me while you know I have Refund due, why was that?
PM
Paul M's updateReviewer Update
09 Aug 2024, 09:40 Good day
I get a bit lost here.
I am not sure if you are now changing tune or not, at first you said the R40.00 that was due to me was paid into my bank and you provided me with an account number, is that correct?
Now that my bank has asked for a Tracing ID so they can investigate and confirm such a transaction, you are now changing and saying, no, the change/refund that was due to you was not paid into the bank account you provided. Insead of paying the change as Refund into my bank account, I was given an extra day. Is that correct?
And when was the said extra day given to me? How many days in total I was given in extra days and what cash value? And how much change is left to be refunded since we can't assume all the money was used to buy me an extra day?
Above all, how come I don't know about it? Will I be complaining about being disconnected if indeed I was given an extra day? When was I given an extra day? How possible you can afford to give me an extra day with the change, hence you can't even afford to reimburse me for the days without connectivity as a result of your own fault.
Kind regardsPaulContradictions do not exist. Whenever you think you are facing a contradiction, check your premises. You will find that one of them is wrong. Ayn Rand
I get a bit lost here.
I am not sure if you are now changing tune or not, at first you said the R40.00 that was due to me was paid into my bank and you provided me with an account number, is that correct?
Now that my bank has asked for a Tracing ID so they can investigate and confirm such a transaction, you are now changing and saying, no, the change/refund that was due to you was not paid into the bank account you provided. Insead of paying the change as Refund into my bank account, I was given an extra day. Is that correct?
And when was the said extra day given to me? How many days in total I was given in extra days and what cash value? And how much change is left to be refunded since we can't assume all the money was used to buy me an extra day?
Above all, how come I don't know about it? Will I be complaining about being disconnected if indeed I was given an extra day? When was I given an extra day? How possible you can afford to give me an extra day with the change, hence you can't even afford to reimburse me for the days without connectivity as a result of your own fault.
Kind regardsPaulContradictions do not exist. Whenever you think you are facing a contradiction, check your premises. You will find that one of them is wrong. Ayn Rand
PM
Paul M's update09 Aug 2024, 09:40
Reviewer Update
Good day
I get a bit lost here.
I am not sure if you are now changing tune or not, at first you said the R40.00 that was due to me was paid into my bank and you provided me with an account number, is that correct?
Now that my bank has asked for a Tracing ID so they can investigate and confirm such a transaction, you are now changing and saying, no, the change/refund that was due to you was not paid into the bank account you provided. Insead of paying the change as Refund into my bank account, I was given an extra day. Is that correct?
And when was the said extra day given to me? How many days in total I was given in extra days and what cash value? And how much change is left to be refunded since we can't assume all the money was used to buy me an extra day?
Above all, how come I don't know about it? Will I be complaining about being disconnected if indeed I was given an extra day? When was I given an extra day? How possible you can afford to give me an extra day with the change, hence you can't even afford to reimburse me for the days without connectivity as a result of your own fault.
Kind regardsPaulContradictions do not exist. Whenever you think you are facing a contradiction, check your premises. You will find that one of them is wrong. Ayn Rand
I get a bit lost here.
I am not sure if you are now changing tune or not, at first you said the R40.00 that was due to me was paid into my bank and you provided me with an account number, is that correct?
Now that my bank has asked for a Tracing ID so they can investigate and confirm such a transaction, you are now changing and saying, no, the change/refund that was due to you was not paid into the bank account you provided. Insead of paying the change as Refund into my bank account, I was given an extra day. Is that correct?
And when was the said extra day given to me? How many days in total I was given in extra days and what cash value? And how much change is left to be refunded since we can't assume all the money was used to buy me an extra day?
Above all, how come I don't know about it? Will I be complaining about being disconnected if indeed I was given an extra day? When was I given an extra day? How possible you can afford to give me an extra day with the change, hence you can't even afford to reimburse me for the days without connectivity as a result of your own fault.
Kind regardsPaulContradictions do not exist. Whenever you think you are facing a contradiction, check your premises. You will find that one of them is wrong. Ayn Rand
PM
Paul M's updateReviewer Update
09 Aug 2024, 17:53Good day,
You must learn to answer questions, avoiding or shying away from answering the actual question asked does solve any problem.
While you have answered me concerning the R450.00 paid recently(and it was not asked), you have not answered me about R40.00 you claimed it Refunded in January 2024. My question is, I am not sure if you are now changing tune or not, at first you said the R40.00 that was due to me was paid into my bank and you provided me with an account number, is that correct? Please, provide answers.
Now that my bank has asked for a Tracing ID so they can investigate and confirm such a transaction, you are now changing and saying, no, the change/refund that was due to you was not paid into the bank account you provided. Instead of paying the change as Refund into my bank account, I was given an extra day. Is that correct? Please, provide answers. And when was the said extra day given to me? How many days in total I was given in extra days and what cash value? And how much change is left to be refunded since we can't assume all the money was used to buy me an extra day? Please, provide answers. Above all, how come I don't know about it?
Will I be complaining about being disconnected if indeed I was given an extra day? Please, provide answers. When was I given an extra day? Please, provide answers.
How possible can you afford to give me an extra day with the change, hence you can't even afford to reimburse me for the days without connectivity as a result of your own fault?. Please, provide answers.
Kind regards
Paul
We get wise by asking questions, and even if these are not answered, we get wise, for a well-packed question carries its answer on its back as a snail carries its shell. James Stephens
You must learn to answer questions, avoiding or shying away from answering the actual question asked does solve any problem.
While you have answered me concerning the R450.00 paid recently(and it was not asked), you have not answered me about R40.00 you claimed it Refunded in January 2024. My question is, I am not sure if you are now changing tune or not, at first you said the R40.00 that was due to me was paid into my bank and you provided me with an account number, is that correct? Please, provide answers.
Now that my bank has asked for a Tracing ID so they can investigate and confirm such a transaction, you are now changing and saying, no, the change/refund that was due to you was not paid into the bank account you provided. Instead of paying the change as Refund into my bank account, I was given an extra day. Is that correct? Please, provide answers. And when was the said extra day given to me? How many days in total I was given in extra days and what cash value? And how much change is left to be refunded since we can't assume all the money was used to buy me an extra day? Please, provide answers. Above all, how come I don't know about it?
Will I be complaining about being disconnected if indeed I was given an extra day? Please, provide answers. When was I given an extra day? Please, provide answers.
How possible can you afford to give me an extra day with the change, hence you can't even afford to reimburse me for the days without connectivity as a result of your own fault?. Please, provide answers.
Kind regards
Paul
We get wise by asking questions, and even if these are not answered, we get wise, for a well-packed question carries its answer on its back as a snail carries its shell. James Stephens
PM
Paul M's update09 Aug 2024, 17:53
Reviewer Update
Good day,
You must learn to answer questions, avoiding or shying away from answering the actual question asked does solve any problem.
While you have answered me concerning the R450.00 paid recently(and it was not asked), you have not answered me about R40.00 you claimed it Refunded in January 2024. My question is, I am not sure if you are now changing tune or not, at first you said the R40.00 that was due to me was paid into my bank and you provided me with an account number, is that correct? Please, provide answers.
Now that my bank has asked for a Tracing ID so they can investigate and confirm such a transaction, you are now changing and saying, no, the change/refund that was due to you was not paid into the bank account you provided. Instead of paying the change as Refund into my bank account, I was given an extra day. Is that correct? Please, provide answers. And when was the said extra day given to me? How many days in total I was given in extra days and what cash value? And how much change is left to be refunded since we can't assume all the money was used to buy me an extra day? Please, provide answers. Above all, how come I don't know about it?
Will I be complaining about being disconnected if indeed I was given an extra day? Please, provide answers. When was I given an extra day? Please, provide answers.
How possible can you afford to give me an extra day with the change, hence you can't even afford to reimburse me for the days without connectivity as a result of your own fault?. Please, provide answers.
Kind regards
Paul
We get wise by asking questions, and even if these are not answered, we get wise, for a well-packed question carries its answer on its back as a snail carries its shell. James Stephens
You must learn to answer questions, avoiding or shying away from answering the actual question asked does solve any problem.
While you have answered me concerning the R450.00 paid recently(and it was not asked), you have not answered me about R40.00 you claimed it Refunded in January 2024. My question is, I am not sure if you are now changing tune or not, at first you said the R40.00 that was due to me was paid into my bank and you provided me with an account number, is that correct? Please, provide answers.
Now that my bank has asked for a Tracing ID so they can investigate and confirm such a transaction, you are now changing and saying, no, the change/refund that was due to you was not paid into the bank account you provided. Instead of paying the change as Refund into my bank account, I was given an extra day. Is that correct? Please, provide answers. And when was the said extra day given to me? How many days in total I was given in extra days and what cash value? And how much change is left to be refunded since we can't assume all the money was used to buy me an extra day? Please, provide answers. Above all, how come I don't know about it?
Will I be complaining about being disconnected if indeed I was given an extra day? Please, provide answers. When was I given an extra day? Please, provide answers.
How possible can you afford to give me an extra day with the change, hence you can't even afford to reimburse me for the days without connectivity as a result of your own fault?. Please, provide answers.
Kind regards
Paul
We get wise by asking questions, and even if these are not answered, we get wise, for a well-packed question carries its answer on its back as a snail carries its shell. James Stephens