L
Luthando

1 reviews | Active since May 2024

02 Oct 2024, 14:51

SICK AND TIRED

My debit order date is on the 21st of every month but out of nowhere today Fly.cool tried to debit my account and i was sent an email stating that my services were suspended due to non payment. I tried calling, tried WhatsApp, tried emailing NO RESPONSE you just can't get hold of them🀬🀬🀬🀬😑😑😑😑. My services suspended but I already PAID. Im just sick and tired of this unprofessional company. I want to cancel it😑😑😑😑😑😑

0
Replies (2)
Fly.Cool
Fly.Cool's reply03 Oct 2024, 12:47
Official
Good Afternoon Luthando
 
 Thank you for the feedback!
 
 Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department in order to get the matter resolved. Once again please do accept our apology and please give us time to resolve the query 
L
Luthando's update03 Oct 2024, 19:40
Reviewer Update
Its been about 2 days now without internet that I have paid for😑😑😑😑😑😑😑😑.