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Luthando
1 reviews | Active since May 2024
02 Oct 2024, 14:51
SICK AND TIRED
My debit order date is on the 21st of every month but out of nowhere today Fly.cool tried to debit my account and i was sent an email stating that my services were suspended due to non payment. I tried calling, tried WhatsApp, tried emailing NO RESPONSE you just can't get hold of themπ€¬π€¬π€¬π€¬π‘π‘π‘π‘. My services suspended but I already PAID. Im just sick and tired of this unprofessional company. I want to cancel itπ‘π‘π‘π‘π‘π‘
Helpful (0)
Replies (2)0
Replies (2)Fly.Cool's replyOfficial
03 Oct 2024, 12:47Good Afternoon Luthando
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department in order to get the matter resolved. Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department in order to get the matter resolved. Once again please do accept our apology and please give us time to resolve the query
Fly.Cool's reply03 Oct 2024, 12:47
Official
Good Afternoon Luthando
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department in order to get the matter resolved. Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department in order to get the matter resolved. Once again please do accept our apology and please give us time to resolve the query
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Luthando's updateReviewer Update
03 Oct 2024, 19:40Its been about 2 days now without internet that I have paid forπ‘π‘π‘π‘π‘π‘π‘π‘.
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Luthando's update03 Oct 2024, 19:40
Reviewer Update
Its been about 2 days now without internet that I have paid forπ‘π‘π‘π‘π‘π‘π‘π‘.
