Service & Product

My mother had this vuma fibre at home. Tell me why did they lie about the internet connection being free for the whole month only for me to be called two months later and find out that there was no internet connection. It was false marketing. I then took the fly cool flyer to see what can be done to pay for their product to be reactivated only to see that their site only has an option of logging in and that my mother's email was not supported, I then went further to get in touch with the consultants number that was on the flyer for assistance via WhatsApp and she wanted me to give her my mother's personal details such as her ID number and when I mentioned that I was uncomfortable providing that to her WhatsApp, rather she provides me with a website link or a branch area where i can go to for assistance, she told me that she can't help me with that because she also doesn't know the website link or the branch i should go to for assistance. This is total ****. Please help yourself and do not get any products from this company or JUST DO NOT GET ANY VUMA PRODUCTS. I am really disappointed with their services.