KM
Khanyi M
1 reviews | Active since Feb 2025
04 Feb 2025, 02:03
Save yourself the stress and AVOID AT ALL COSTS!!!!!
Signing up is easy so is taking payment. But when it’s time to provide the actual service that we paid for >>Crickets<< Made payment on the 30th Jan, still waiting for phone call to have service connected. I’m not even going to bother writing an email, “it’s been a busy day” so they must be flooded with emails. I WhatsApp’d the ISP number received via email since there’s no landline to call and the chatbot must just be thrown in the trash. Tried to make contact via Twitter to no avail, perhaps I’m forcing things here and I must just get a refund and go where I will receive service for what I paid for.
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Replies (1)Fly.Cool's replyOfficial
04 Feb 2025, 14:21Good Afternoon Khanyi
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session
Fly.Cool's reply04 Feb 2025, 14:21
Official
Good Afternoon Khanyi
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session
