pN
portia N
1 reviews | Active since Apr 2020
07 Feb 2023, 15:38
RIPP OFF
how do you expect me to feel as i have been out of network since from friday and up to now the technician hasn't arrived as yet: ref ISP-***.
ITS TOTALLY A RIPP OFF AS I WILL BE PAYING FOR FULL MONTH WHERE ELSE THERE'S NO NUMBER I COULD CALL AND THE WHATSAPP NUMBER DOESNT RESPOND ALSO WITH THE FEED BACK. I WLL BE POSTING THIS TO ALL SOCIAL MEDIA THAT AS I KNOW OTHER PEOPLE WHO FACES SAME ISSUES.
Helpful (0)
Replies (2)0
Replies (2)
Fly.Cool's replyOfficial
08 Feb 2023, 09:51Good day Portia!
Thank you for the feedback!
We are sorry to hear about the inconvenience you have had to experience, and we do appreciate you bringing this to our attention, this experience is definitely not what we want for any of our clients because we strive to give provide the best possible service. We take each and every customer feedback seriously and are committed to making things right.
We will look at your query and make sure it is resolved, once again please accept our humble apologies for the huge inconvenience.
Thank you for the feedback!
We are sorry to hear about the inconvenience you have had to experience, and we do appreciate you bringing this to our attention, this experience is definitely not what we want for any of our clients because we strive to give provide the best possible service. We take each and every customer feedback seriously and are committed to making things right.
We will look at your query and make sure it is resolved, once again please accept our humble apologies for the huge inconvenience.
Fly.Cool's reply08 Feb 2023, 09:51
Official
Good day Portia!
Thank you for the feedback!
We are sorry to hear about the inconvenience you have had to experience, and we do appreciate you bringing this to our attention, this experience is definitely not what we want for any of our clients because we strive to give provide the best possible service. We take each and every customer feedback seriously and are committed to making things right.
We will look at your query and make sure it is resolved, once again please accept our humble apologies for the huge inconvenience.
Thank you for the feedback!
We are sorry to hear about the inconvenience you have had to experience, and we do appreciate you bringing this to our attention, this experience is definitely not what we want for any of our clients because we strive to give provide the best possible service. We take each and every customer feedback seriously and are committed to making things right.
We will look at your query and make sure it is resolved, once again please accept our humble apologies for the huge inconvenience.
pN
portia N's updateReviewer Update
08 Feb 2023, 10:11i want to cancel services with you because i have been getting same communication but nothing has been done to resolve it and what's even worse i payed full month but with 5 days with no network. am really unhappy and its stress full the only thing that i keep on getting it the ref number and but nothing with technicians.
pN
portia N's update08 Feb 2023, 10:11
Reviewer Update
i want to cancel services with you because i have been getting same communication but nothing has been done to resolve it and what's even worse i payed full month but with 5 days with no network. am really unhappy and its stress full the only thing that i keep on getting it the ref number and but nothing with technicians.