MS
Merchan S
1 reviews | Active since Aug 2021
03 Apr 2025, 12:51
Ridiculous service vary bad
I have paid for fibre connection and I'm a new ISP customer this is bad I have never had this bad of experience with fibre ISP this is ridiculous.
I want my fibre to be connected and yet you guys don't even have a contact number this is really bad. You are skeptical and come forth as a ***** company. I'm gonna really take you to court because I can't pay you monies for free than you don't connect me to fibre I'm so disappointed in this company.
Don't use this FLY.COOL ISP that all I can say it's really a disgrace sies.
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Replies (1)
Fly.Cool's replyOfficial
05 Apr 2025, 15:06Good Afternoon
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We are unable to locate your account . Please send us the below details that you used to sign up;
1. Name and Surname
2. Physical Address
3. Mobile Number
4. Email Address
5.Router serial number starting with SN:48575
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We are unable to locate your account . Please send us the below details that you used to sign up;
1. Name and Surname
2. Physical Address
3. Mobile Number
4. Email Address
5.Router serial number starting with SN:48575
Fly.Cool's reply05 Apr 2025, 15:06
Official
Good Afternoon
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We are unable to locate your account . Please send us the below details that you used to sign up;
1. Name and Surname
2. Physical Address
3. Mobile Number
4. Email Address
5.Router serial number starting with SN:48575
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We are unable to locate your account . Please send us the below details that you used to sign up;
1. Name and Surname
2. Physical Address
3. Mobile Number
4. Email Address
5.Router serial number starting with SN:48575