PS
Phelokazi S
1 reviews | Active since Aug 2024
04 May 2025, 13:46
Ridiculous Service
If I could review it without a star I would… Their service is absolutely ridiculous I’ve been waiting for an agent to assist me with an issue I’m facing for 2 days now, I have no internet yet I work from home
They not contactable on their contacts they provide
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Replies (1)
Fly.Cool's replyOfficial
05 May 2025, 12:30Good day
Thank you for your Feedback!
Your logged ticket case ***5 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Case Status3.2. Open - Maintenance Issue - Pending Tech Arrival
Thank you for your Feedback!
Your logged ticket case ***5 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Case Status3.2. Open - Maintenance Issue - Pending Tech Arrival
Fly.Cool's reply05 May 2025, 12:30
Official
Good day
Thank you for your Feedback!
Your logged ticket case ***5 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Case Status3.2. Open - Maintenance Issue - Pending Tech Arrival
Thank you for your Feedback!
Your logged ticket case ***5 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Case Status3.2. Open - Maintenance Issue - Pending Tech Arrival