NM
Nkosinathi M
1 reviews | Active since Nov 2022
06 Sept 2024, 21:39
Refund from poor customer service
Hi fly cool company is playing with peoples emotions, I've been waiting for refund, commented tried all but they are so relax and not able to refund it's so disappointing to see such happening poor service and ignorance.
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Fly.Cool's replyOfficial
09 Sept 2024, 09:26Good day Nkosinathi
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
I have escalated this to the relevant department and awaiting feedback. Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
I have escalated this to the relevant department and awaiting feedback. Once again please do accept our apology and please give us time to resolve the query
Best regards,
Fly.Cool's reply09 Sept 2024, 09:26
Official
Good day Nkosinathi
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
I have escalated this to the relevant department and awaiting feedback. Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
I have escalated this to the relevant department and awaiting feedback. Once again please do accept our apology and please give us time to resolve the query
Best regards,