Refund from FlyCool

Hi there, 

We completely understand your urgency and sincerely apologise for the inconvenience caused. 

While our standard refund turnaround time is 30–45 working days, we can certainly request that your refund be prioritised for earlier processing. Please note that this is not guaranteed, but we will do our best to escalate it on your behalf. 

Kindly confirm your details (if not already provided), and we’ll immediately proceed with the escalation. 

Thank you for your patience and understanding.