nA
nadineA A
1 reviews | Active since Mar 2009
10 Jun 2025, 08:21
Refund for double payment
I am really disappointed the service I have received from fly,cool. They keep just saying my issue has been escalated to Vuma and they will get back to me. On the 25/05/2025 they told me a purchase was done for fly cool and then they still cut my service. I had to pay double in May to have service and till today nobody has got back to me. I have send bank statements several times but still nothing
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Fly.Cool's replyOfficial
10 Jun 2025, 16:22Good Afternoon Nadine,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we are still awaiting feedback regarding your query. We have done a follow up and will revert back once feedback is received.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we are still awaiting feedback regarding your query. We have done a follow up and will revert back once feedback is received.
Fly.Cool's reply10 Jun 2025, 16:22
Official
Good Afternoon Nadine,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we are still awaiting feedback regarding your query. We have done a follow up and will revert back once feedback is received.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we are still awaiting feedback regarding your query. We have done a follow up and will revert back once feedback is received.