IT
Immaculate T
1 reviews | Active since Aug 2025
06 Aug 2025, 13:53
Refund
I had app**** for Fly.cool fibre then later canceled my application due to poor service, I waited 3 weeks long for an installation which led to me canceling. I've requested for a refund for over 2 months now. And I still haven't received anything. When you text them they take long to respond. Or they don't respond at all. I've had the worst experience with Fly.cool. poor and unprofessional service. They ****med me R299!!
Helpful (0)
Replies (3)0
Replies (3)
Fly.Cool's replyOfficial
06 Aug 2025, 15:17Good Afternoon Immaculate
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Finance is still working on backlog, we understand the frustrations that comes with waiting.
Please be rest assured you will be refunded.
We apologize for the delays and the inconvenience
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Finance is still working on backlog, we understand the frustrations that comes with waiting.
Please be rest assured you will be refunded.
We apologize for the delays and the inconvenience
Fly.Cool's reply06 Aug 2025, 15:17
Official
Good Afternoon Immaculate
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Finance is still working on backlog, we understand the frustrations that comes with waiting.
Please be rest assured you will be refunded.
We apologize for the delays and the inconvenience
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Finance is still working on backlog, we understand the frustrations that comes with waiting.
Please be rest assured you will be refunded.
We apologize for the delays and the inconvenience
IT
Immaculate T's updateReviewer Update
06 Sept 2025, 13:12Even after you've responded still no refund.
IT
Immaculate T's update06 Sept 2025, 13:12
Reviewer Update
Even after you've responded still no refund.
IT
Immaculate T's updateReviewer Update
06 Sept 2025, 13:12I've been another month.
IT
Immaculate T's update06 Sept 2025, 13:12
Reviewer Update
I've been another month.