SM
Shalom M
1 reviews | Active since Jun 2024
06 Jul 2024, 11:59
Refund
I have cancelled my service with fly cool over 2 weeks ago and I am still struggling to get my refund. My issues are always escalated without resolution.
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Fly.Cool's replyOfficial
06 Jul 2024, 19:08Good evening Shalom
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience Please be advised that the matter has been escalated to the relevant team and we are awaiting their reply. Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience Please be advised that the matter has been escalated to the relevant team and we are awaiting their reply. Once again please do accept our apology and please give us time to resolve the query
Fly.Cool's reply06 Jul 2024, 19:08
Official
Good evening Shalom
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience Please be advised that the matter has been escalated to the relevant team and we are awaiting their reply. Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience Please be advised that the matter has been escalated to the relevant team and we are awaiting their reply. Once again please do accept our apology and please give us time to resolve the query